About Us
Quality Research & Replacement Services is a value-added, multi-service company offering insurance carriers a direct replacement option. QRR has over 15 years of service working homeowner and commercial claims. We offer research, restoration, replacement, contents evaluation, cleaning, and salvage solutions.
A Word About 'LKQ'
Quality takes a firm stand on the definition of like kind and quality. All products are exact or comparable to what is originally claimed. We do not operate as a retail establishment, and replacement merchandise is not based on in-house stock. Through virtual warehousing and direct accounts with manufacturers, we have the ability to replace hundreds of thousands of items regardless of limitations in the consumer industry.
Quality understands that every insurance
company is different, and every claims office has its own way of conducting
business. Because of this, we would like the opportunity to tailor
our services to meet the specific needs of our clients.
Quality's employees are dedicated
to the concerns of the adjuster as well as the policyholder. Regardless
of the industry's changes, QRR will continue to:
Increase the productivity of the adjuster or claims
staff through fast, accurate replacement and price verification.
Minimize the costs involved in the claims process
through rapid process without deviation.
Focus on "like kind & quality"
throughout the replacement process without deviation.
Add to the knowledge base of our research and
replacement staff to better serve the needs of our clients.
Build stronger relationships
with current and new vendors to keep prices low and products readily
available.
Provide superior customer service to policyholders
while keeping the adjuster informed throughout the replacement process.
Understand that the adjuster and their respective
companies are the reason why we exist, which further enhances the belief
that we must earn our client's business with each claim.
*Our friendly and qualified customer service team is available to both the policyholder and adjuster to keep everyone posted at all times during the claims process*
 |
 |
 |
